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innovation

Chase Instant Issue: An Innovation that Helps Customers

Adam Rust's picture

Posted November 27, 2012

People in prepaid often extol the virtue of innovation, but sometimes we forget that these new ideas are only an enhancement to the product if they help consumers.

Chase just announced one of those "innovations" this week. It is going to put an "instant issue" machine in its branches which can create a personalized card in seconds. Think about that for a second, because it is pretty big. With this technology, Chase can put a fully functional prepaid card in the hands

The Unmet Innovation in Prepaid

Adam Rust's picture

Posted November 6, 2012

Given that prepaid debit cards have changed a lot in recent years and given that there is an expectation that they will continue to change rapidly in the future, one of the most important conversations about the product tends to be around future innovation. The questions of how and if credit will be adopted on prepaid is most closely linked to innovation, but there are better blue oceans to explore. In the last few years, no innovation has disrupted more

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